GXA Host — Privacy Policy
Last Updated: 10/27/2025
At GXA Host, operated by GXA Network LLC, we respect your privacy and value your trust.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase hosting services, or interact with our team.
1. Information We Collect
We collect only the information needed to create and manage your hosting account, support your website, and maintain security.
This may include:
- Full name, email address, phone number, and billing address
- Domain name and DNS details for setup and SSL issuance
- Account preferences submitted through our intake form
- Technical data such as IP address, browser type, and site usage logs (for security and diagnostics)
2. How We Use Your Information
Your information is used solely to provide and maintain hosting services. This includes:
- Creating and managing your hosting or email accounts
- Processing payments and renewals
- Providing customer support and technical assistance
- Communicating about your account, billing, or service updates
- Improving our website, security, and customer experience
We do not sell, rent, or trade your information with third parties.
3. Cookies & Tracking
Our website may use basic cookies or analytics tools to understand traffic and performance.
These cookies do not store personal information and can be disabled in your browser settings without affecting service.
4. Data Storage & Security
All hosting accounts and form submissions are stored securely on servers managed by our trusted infrastructure provider.
We use encryption, strong authentication, and limited access controls to protect your data from unauthorized access or misuse.
While no system can guarantee complete security, we take all reasonable steps to protect your information.
5. Email Communications
We may send transactional or service-related emails (for example, account setup, password resets, or renewal notices).
We may also occasionally send announcements or service updates relevant to your account.
You can opt out of non-essential messages at any time by Contacting Us
6. Third-Party Services
GXA Host may use trusted third-party tools or partners to provide secure payment processing, DNS management, or server infrastructure.
These partners are bound by confidentiality and data protection agreements and may only use your information to perform their contracted services.
7. Data Retention
We retain your information only as long as necessary to provide hosting services and comply with legal or accounting requirements.
When you cancel your account, associated personal data may be deleted or anonymized within a reasonable timeframe.
8. Your Rights
You have the right to:
- Request a copy of the information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your data when your account is closed
To make a request, Contact Us.
9. Children’s Privacy
Our services are not directed toward children under 16, and we do not knowingly collect personal information from minors.
If you believe a minor has provided us with information, please contact us so we can remove it promptly.
10. Policy Updates
We may update this Privacy Policy periodically to reflect new regulations, security improvements, or service changes.
Any updates will be posted on this page with a revised “Last Updated” date.
Continued use of our services after updates indicates acceptance of the new policy.
11. Contact
GXA Host / GXA Network LLC
Email: Contact
Website: https://gxahost.com